Refund policy

Generational Wealth Return, Refund, and Pre-Order Policy: Thank you for choosing Generational Wealth. We are committed to ensuring your satisfaction with every purchase. Please review our comprehensive Return, Refund, and Pre-Order Policy below: **Returns:** 1. **30-Day Return Policy:** You have 30 days from the date of purchase to return any item for a refund or exchange. 2. **Condition of Items:** Returned items must be unworn, unwashed, and in their original condition with all tags attached. 3. **Return Process:** - Contact our customer service at [your email/phone] to initiate the return process. - Clearly state the reason for the return. - Pack the item securely, including a copy of the original invoice. 4. **Return Shipping:** Customers are responsible for return shipping costs unless the item received is damaged or defective. **Refunds:** 1. **Refund Method:** Refunds will be issued to the original payment method used during the purchase. 2. **Processing Time:** Please allow 3-5 business days for us to process your return and initiate the refund. 3. **Partial Refunds:** In some cases, partial refunds may be granted for items that are not in their original condition or have missing parts. **Exchanges:** 1. **Defective or Damaged Items:** If you receive a defective or damaged item, please contact us immediately for assistance. 2. **Size Exchanges:** Size exchanges are subject to availability. If the desired size is not available, a refund or store credit will be offered. **Pre-Order Policy:** 1. **Payment:** Payment for pre-ordered items is processed at the time of purchase. 2. **Estimated Shipping Date:** The estimated shipping date for pre-ordered items will be clearly communicated at the time of purchase. 3. **Changes/Cancellations:** Changes or cancellations to pre-orders can be made within 3 days of the original purchase date. Contact our customer service for assistance. 4. **Shipping:** Pre-ordered items will be shipped on or around the estimated shipping date. Delays may occur, and customers will be notified promptly. **Non-Returnable Items:** Certain items, such as [list specific items], are not eligible for return or refund unless defective. **Contact Information:** For any further inquiries or assistance, please contact our customer service at [generationalwealth723@gmail.com/551-500-5085]. Generational Wealth reserves the right to update or modify this policy at any time without prior notice. Please review this policy periodically for changes. Thank you for being a valued customer of Generational Wealth.